First Gluten-free in Russia

Frequently Asked Questions

Can I cancel my order?

Only unpaid orders can be cancelled.

How is the shipping cost calculated?

Shipping costs are calculated automatically based on the weight and volume of products.

How can I pay for the goods?

You can choose the payment method when placing an order.

How can I order products?

The procedure for purchasing goods in our online store is very simple and consists of several steps.

What is celiac disease?

About 1% of the world's population suffers from celiac disease.

What is gluten?

Gluten is a group of proteins found in wheat, rye, barley and oats.

How is the product delivered?

You can specify the shipping method when placing an order.

How quickly will my item be shipped?

Information about the sent order will be sent to you by e-mail.